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Legal & Compliance

Privacy
Policy

At PlugD, your privacy matters. This policy explains how we collect, use, and protect your information when you interact with our website and services.

Effective Date: 2026  ·  PlugD, Washington DC

At PlugD, your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or interact with our services.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Delivery address
Billing information
Date of birth / age
Order history
Customer service comms

We may also automatically collect certain technical information, including:

  • IP address
  • Browser type and device information
  • Website activity and usage data
  • Cookies and similar technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Coordinate deliveries and pickups
  • Verify legal age requirements
  • Provide customer support
  • Improve our website and services
  • Send order confirmations and service updates
  • Communicate promotions and offers when permitted
  • Comply with legal and regulatory obligations

Cookies & Analytics

Our website may use cookies and similar technologies to improve website functionality, understand user behavior, remember preferences, and enhance the customer experience.

You may choose to disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.

Marketing Communications

If you choose to receive promotional communications from PlugD DC, we may send information regarding products, offers, events, and updates.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our messages or by contacting us directly.

Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third-party service providers that assist us with website operations, payment processing, order fulfillment, delivery services, analytics, marketing, and customer support.

We may also disclose information if required by law, legal process, regulatory authorities, or to protect the rights, safety, and property of PlugD, our customers, or others.

Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, disclosure, misuse, or loss.

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Age Restrictions

Our services are intended only for individuals who meet the legal age requirements under applicable laws.

We do not knowingly collect personal information from individuals who do not meet those requirements. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We encourage users to review the privacy policies of any external websites they visit.

Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent for marketing communications
  • Request information about how your data is used

To exercise any applicable rights, please contact us using the information below.

Data Retention

We retain personal information only as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

PlugD — Washington, DC

Location Washington, DC
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